Our Work
Recent water damage restoration projects.
Pipe burst, hurricane surge, slab leak, AC overflow, or roof leak — water damage is a clock. Every hour you wait, the mold pressure doubles. Our crew dispatches 24/7 with truck-mounted extraction, structural drying, and moisture mapping. Direct insurance billing.
The two things insurance adjusters look for in a water claim: was the mitigation prompt, and was it documented? We win both. Trucks roll within 1-2 hours of your call (faster from whichever of our two offices is closer). Daily moisture readings, photo logs, and equipment counts go to your adjuster in real time.
Captiva is the most water-exposed restoration market in SWFL — the island sits low, surrounded by Gulf and Pine Island Sound. Hurricane Ian's 12-15 ft surge devastated Captiva — many beachfront homes are still in resolution-of-claim status. Our Captiva work focuses on long-cycle rebuilds where the original mitigation was insufficient.
Our Captiva crew works across the full city — from South Seas Island Resort, Captiva Beach, Andy Rosse Lane, Bowman's Beach (Sanibel side), Tween Waters Inn — and we're familiar with how water damage restoration scope changes between Captiva Village and South Seas Plantation.
Captiva disaster history: Hurricane Ian (2022 — catastrophic), Hurricane Charley (2004), Hurricane Irma (2017). Multi-storm cumulative moisture damage is common here — we untangle which damage came from which storm in our insurance documentation.
Captiva is the most water-exposed restoration market in Southwest Florida. The island sits low between the Gulf and Pine Island Sound, the causeway is the only way in for trucks and materials, and the housing stock north of Andy Rosse Lane and south through South Seas Plantation took the eyewall of Hurricane Ian on September 28, 2022 — 12-15 ft of surge, gulf-to-bay, in a single afternoon. Three years on, half the water-loss calls we run here are reopenings.
A Captiva beachfront cottage that flooded in Ian, got dried out fast in late 2022, and now shows rust streaks at the baseplate isn't a new water claim — it's a residual saltwater claim that was closed too early. Chloride ions stay locked in the gypsum and the bottom plate after the water leaves, drawing humidity back out of the conditioned air and corroding any steel stud track, hurricane strap, or embedded fastener within months. We test cut-out drywall with AgNO3 chloride strips on every reopening before we sign off on drying-in-place. If the strip turns, the drywall has to come out to a documented inspection height — and we time-stamp every reading for the NFIP supplemental file.
Most rebuilt homes in the Captiva V-zone are now on breakaway walls and elevated piers per FEMA V-zone code. The first floor sits 14-18 ft above grade, the conditioned envelope is up there, and the under-house enclosure below is supposed to flood through during a surge event. What that does to a water-loss scope is real: cavity drying happens with the building exposed to Gulf air on three sides, dew points run 78-80F in summer, and standard LGR dehumidifiers stall out. We bring desiccant dehus for any elevated Captiva job over 1,500 sq ft — the only equipment that pulls moisture below grain at the ambient humidity Captiva runs in July.
Many Captiva homeowners are dual-insured: Citizens HO-3 for wind and a separate NFIP policy for surge. Ian claims paid out on both, but the mitigation scope from October 2022 often missed cavities that are now the source of latent damage. We reopen those files with a Proof of Loss supplemental that ties current moisture readings to the original loss event — chain-of-causation documentation NFIP requires for any reopening past the 60-day window. The original adjuster's photos plus our current readings, side by side, is what gets the supplemental paid.
Our Captiva crew dispatches across the Sanibel Causeway with truck-mounted extraction, desiccant dehus pre-staged for island humidity, and a project manager who carries the file from mitigation through reconstruction. We log daily readings to your adjuster, document chloride results photographically, and bill mitigation and rebuild as separate Xactimate scopes the way Citizens and NFIP expect. That is how an Ian-era Captiva file finally closes paid in full.
Truck-mounted vacuum extraction of standing water. Carpet pad pulled. Hardwood floors immediate-action drying if salvageable.
Commercial air movers + dehumidifiers run 3-5 days. Daily moisture readings logged. Infrared imaging catches hidden cavity moisture.
Drywall replacement, baseboards, paint, flooring, and finish work. Single-crew handoff — same team that mitigated rebuilds.
For Captiva homeowners, the answer depends on the specific scope — call us at (239) 920-7972 for a same-day estimate. Our Captiva water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Captiva homeowners, the answer depends on the specific scope — call us at (239) 920-7972 for a same-day estimate. Our Captiva water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Captiva homeowners, the answer depends on the specific scope — call us at (239) 920-7972 for a same-day estimate. Our Captiva water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Captiva homeowners, the answer depends on the specific scope — call us at (239) 920-7972 for a same-day estimate. Our Captiva water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Captiva homeowners, the answer depends on the specific scope — call us at (239) 920-7972 for a same-day estimate. Our Captiva water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
Our Captiva water damage restoration crew dispatches across the full city — from Captiva Village, South Seas Plantation, Sunset Captiva, Twin Palms, Captiva Beach, Plantation Estates, covering ZIP codes 33924. Each Captiva neighborhood has its own building stock and water-damage signature — we adapt scope by construction era and substrate.
Captiva insurance carriers we work with: Citizens Coastal Account, high-value home carriers, NFIP. We bill direct on most claims and document to adjuster standards from the first call.
Same crew, same standards — we cover the surrounding cities too:
Yes. A significant share of beachfront Captiva Village and Andy Rosse Lane properties are still in resolution status from Hurricane Ian's 2022 12-15ft surge, often because original mitigation was insufficient or supplemental damage emerged after partial reconstruction. We re-document drying logs, moisture mapping (Tramex/Protimeter readings), and tear-out scope against IICRC S500, then coordinate with your NFIP adjuster, Wright Flood, or Citizens carrier on supplemental Proof of Loss filings. Reopened claims typically require concealed-damage photos, contractor estimates tied to Xactimate line items, and a written causation narrative connecting current findings to the original surge event.
Substantially. Saltwater intrusion in V-zone elevated builds along Captiva Drive and South Seas Plantation deposits chlorides that keep substrates hygroscopically wet long after free water is gone, and chlorides accelerate corrosion on hurricane straps, embedded rebar, and electrical conductors. We rinse affected framing with potable water, perform chloride swab testing (target under 1.0 mg/cm² per ASTM F1869-adjacent protocols), and replace any gypsum, fiberglass batt, or cellulose that wicked salt. Stainless fasteners and zinc-rich primers go on exposed steel before close-up. We document chloride results for your NFIP or Citizens file.
NFIP requires you to mitigate further damage immediately, so emergency water extraction, content pack-out, and antimicrobial treatment proceed before the adjuster inspection. We start drying within hours of access, but hold structural demolition until the NFIP adjuster has photographed conditions, unless concealment risk forces earlier removal — in which case we preserve a documented sample. On Captiva, causeway access from the Sanibel-Captiva Causeway can delay the adjuster by days post-storm, so our moisture logs and time-stamped photos become the primary evidentiary record for your Proof of Loss within the NFIP 60-day window.
Yes. A supply-line slab leak in a pre-FIRM ground-level cottage near Captiva Beach is Category 1 clean water under IICRC S500, but it degrades to Category 2 once it migrates through flooring assemblies and contacts soil gas or biofilm. We locate the leak with acoustic and thermal imaging, isolate the line, then dry the slab with desiccant dehumidification and InjectiDry wall systems rather than gross demolition. Unlike NFIP flood losses, this falls under your HO-3 or DP-3 policy, and Citizens typically covers the resulting damage but not the failed pipe itself — scope language matters.
Captiva sits at 75-85% ambient RH most of the year, which extends drying versus inland Lee County jobs. A typical Category 2 loss in a CMU-and-stucco home off Wiles Drive runs 5-9 days to reach equilibrium moisture content (12-14% in framing, under 4% in concrete near the slab surface). We use LGR dehumidifiers sized at 65-90 pints/day per affected area, contained with 6-mil poly to isolate the work zone from conditioned space. Drying-in-place is feasible for solid-wood floors and tile if migration is caught within 48 hours; engineered LVP and laminate usually require removal.
Free estimate. No pressure. Insurance billing handled. Call our Cape Coral line and we'll have a project manager in Captiva fast.
28720 S Diesel Dr Unit 7
Bonita Springs, FL 34135
Open 24/7 · Emergency Dispatch