Our Work
Recent water damage restoration projects.
Pipe burst, hurricane surge, slab leak, AC overflow, or roof leak — water damage is a clock. Every hour you wait, the mold pressure doubles. Our crew dispatches 24/7 with truck-mounted extraction, structural drying, and moisture mapping. Direct insurance billing.
The two things insurance adjusters look for in a water claim: was the mitigation prompt, and was it documented? We win both. Trucks roll within 1-2 hours of your call (faster from whichever of our two offices is closer). Daily moisture readings, photo logs, and equipment counts go to your adjuster in real time.
Bonita Springs sits at the south edge of the Estero River watershed. Pipe-burst claims dominate vacation-home losses (vacant homes in summer, AC shut off, line freezes during a rare cold snap), while hurricane surge from Estero Bay drives the catastrophic claims. Old Bonita downtown has older plumbing systems that fail more often than the newer Bonita Beach Road developments.
Our Bonita Springs crew works across the full city — from Riverside Park, Bonita Beach Park, Everglades Wonder Gardens, Bonita Springs YMCA, Promenade at Bonita Bay, Coconut Point (Estero border) — and we're familiar with how water damage restoration scope changes between Bonita Bay and Pelican Landing.
Bonita Springs disaster history: Hurricane Ian (2022), Hurricane Irma (2017), Tropical Storm Eta (2020). Multi-storm cumulative moisture damage is common here — we untangle which damage came from which storm in our insurance documentation.
Bonita Springs water claims split cleanly into two categories that share almost nothing in common. A frozen supply line in a shut-down Pelican Landing seasonal home is a Category 1 freshwater job — slow, latent, often discovered weeks after the burst. A surge push from Estero Bay through a Riverside Park bottom floor is Category 3 from the first inch. The IICRC S500 reference tables treat them differently, the carriers pay them differently, and the mitigation sequence diverges before our truck leaves the SE 27th Terrace dispatch.
Half the Bonita Springs homes north of Bonita Beach Road sit vacant six months a year. Owners shut the AC off in May, the slab cools, humidity climbs into the 80s inside the envelope, and when a January cold front drops temps into the 30s the dead-legged supply lines under sinks and behind washing machines burst. The water runs for days, sometimes weeks, before a neighbor or a property manager catches it. Drying scope on a long-running latent leak is nothing like a fresh burst — the gypsum has wicked vertically four feet, the bottom plates are at fiber saturation, and microbial growth has already started under S520 thresholds. We treat these as combined water-and-mold scopes from hour one.
Surge from Estero Bay carries brackish water, sediment, septic load, and dissolved chloride. Homes south of Old 41 along the Imperial River, Riverwood, and the older Bonita Beach Park corridor took surge in Hurricane Ian in 2022 and again in lesser pushes from Eta in 2020. We cut drywall to 24 inches above documented high-water line, pull saturated batt insulation, and run chloride strips on the studs before any drying-in-place decision. Old Bonita downtown construction predates modern code, so sill-plate moisture migrates further than a contractor working from Cape Coral templates would assume.
Citizens Property, NFIP, and the HOA carriers covering Bonita Bay and Pelican Landing all split water claims into two payments: mitigation (the emergency work) and reconstruction (the rebuild). For an absentee owner who flies down from Ohio or Ontario to handle a claim, this split is where things go sideways. We invoice mitigation on Xactimate line items the adjuster already has in front of them, hold reconstruction estimates until dry standard is verified, and email the homeowner a single PDF packet they can forward to their carrier without making a phone call.
The Bonita Springs water-damage playbook accounts for vacant-home discovery delays, brackish surge from Estero Bay, and the absentee-owner billing dynamic that defines half this city's claims. Our crew dispatches with thermal imaging, pin meters, truck-mounted extraction, and chloride test kits on every roll. One project manager carries the file from first reading to final reconstruction sign-off. That is what gets a Bonita Springs water claim paid in full and closed clean.
Truck-mounted vacuum extraction of standing water. Carpet pad pulled. Hardwood floors immediate-action drying if salvageable.
Commercial air movers + dehumidifiers run 3-5 days. Daily moisture readings logged. Infrared imaging catches hidden cavity moisture.
Drywall replacement, baseboards, paint, flooring, and finish work. Single-crew handoff — same team that mitigated rebuilds.
For Bonita Springs homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Bonita Springs water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Bonita Springs homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Bonita Springs water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Bonita Springs homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Bonita Springs water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Bonita Springs homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Bonita Springs water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Bonita Springs homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Bonita Springs water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
Our Bonita Springs water damage restoration crew dispatches across the full city — from Bonita Bay, Pelican Landing, Hawthorne, Spanish Wells, Bonita Beach, San Carlos Park (south), Riverwood, Imperial Shores, Bonita Farms, Bonita National, covering ZIP codes 34134, 34135. Each Bonita Springs neighborhood has its own building stock and water-damage signature — we adapt scope by construction era and substrate.
Bonita Springs insurance carriers we work with: Citizens Property, NFIP flood claims, HOA carriers for Bonita Bay / Pelican Landing. We bill direct on most claims and document to adjuster standards from the first call.
Same crew, same standards — we cover the surrounding cities too:
It is almost always a supply-line failure compounded by a high thermostat. Absentee owners set the AC to 80F or shut it off entirely, so condensate drains stagnate and braided supply lines under sinks fail without anyone hearing the water run. We have documented 30,000+ gallon losses in Pelican Landing and Bonita Bay where water ran for two weeks straight. Under IICRC S500 this is typically Category 2 because it sat, requiring drywall and baseboard removal rather than dry-in-place. We recommend a $40 flow-shutoff valve at the main and keeping the AC at 78F with humidity below 60% RH whenever the house is vacant longer than 72 hours.
Completely different IICRC S500 classification and scope. Estero Bay surge water is Category 3 black water, contaminated with marine bacteria, septic discharge, gasoline from boat lifts, and sediment that drives chloride into the wall cavities. Everything below the waterline plus 12 inches comes out, period: drywall, insulation, baseboards, MDF cabinet kicks, and any porous flooring. A pipe-burst at the Promenade at Bonita Bay is Category 1 clean water; we can often save drywall by drilling weep holes and using injection drying. Adjusters from Citizens and Florida Peninsula price these two losses very differently in Xactimate, so the cause-of-loss documentation on day one matters enormously.
Yes, and it is the single biggest claims issue we see in 34134 and 34135 after named storms. Wind-driven rain through a compromised roof or window is covered by your HO-3 policy with Tower Hill or Citizens; rising water from Estero Bay or the Imperial River is NFIP flood territory. The split matters because flood policies have lower contents limits and no ALE. We document the high-water line photographically, separate the wet line on each wall, and provide two distinct scopes in Xactimate so each carrier pays its share. Refuse to sign a single combined estimate until that line item split is clear.
Longer than the IICRC S500 target of 3-5 days, often double. When we arrive at a vacant home off West Terry Street and find 75% RH ambient and a saturated tile-on-slab assembly, we cannot just run LGR dehumidifiers; we have to first pull the house down with desiccants and condition the envelope. We typically establish a containment, run two LGRs plus a desiccant for the first 48 hours, then transition to maintenance drying. Daily moisture mapping with a Tramex or Protimeter is non-negotiable so the Citizens or Florida Peninsula adjuster sees documented dry standard before we close out.
Old Bonita downtown homes near Riverside Park typically have copper supply lines run in the slab, and pinhole leaks from chloride attack are common. The restoration scope splits cleanly: the plumber jackhammers and repipes (often re-routing overhead through the attic to abandon the slab), and we handle the structural drying, tile demo, and reset. Expect 6-10 days because the slab itself holds moisture, and we have to dry concrete to below 4% MC before any flooring goes back. Xactimate line items include CON FLR jack-hammer, CON FLR patch, FCT remove and reset, and floor protection. Most carriers cover access but not the failed pipe itself.
Free estimate. No pressure. Insurance billing handled. Call our Bonita Springs line and we'll have a project manager in Bonita Springs fast.
28720 S Diesel Dr Unit 7
Bonita Springs, FL 34135
Open 24/7 · Emergency Dispatch