Our Work
Recent water damage restoration projects.
Pipe burst, hurricane surge, slab leak, AC overflow, or roof leak — water damage is a clock. Every hour you wait, the mold pressure doubles. Our crew dispatches 24/7 with truck-mounted extraction, structural drying, and moisture mapping. Direct insurance billing.
The two things insurance adjusters look for in a water claim: was the mitigation prompt, and was it documented? We win both. Trucks roll within 1-2 hours of your call (faster from whichever of our two offices is closer). Daily moisture readings, photo logs, and equipment counts go to your adjuster in real time.
Estero spans Coconut Point Mall area, Estero High School corridor, and the Hertz Arena / Miromar Outlets area along Corkscrew Road. Slab leaks and AC-overflow claims dominate, while Estero River flooding is a risk for older homes near Williams Road and along the riverbank itself.
Our Estero crew works across the full city — from Coconut Point Mall, Miromar Outlets, Hertz Arena, FGCU (Florida Gulf Coast University), Estero High School, Estero Bay Aquatic Preserve — and we're familiar with how water damage restoration scope changes between Miromar Lakes and Pelican Sound.
Estero disaster history: Hurricane Ian (2022), Hurricane Irma (2017). Multi-storm cumulative moisture damage is common here — we untangle which damage came from which storm in our insurance documentation.
Estero sits inland of Estero Bay Aquatic Preserve, so unlike Bonita or Fort Myers Beach, the typical 33928 water loss isn't tidal. It's a hot-water slab leak in a 2007 Miromar Lakes build, an AC condensate overflow in a Pelican Sound attic, or freshwater backup along the Estero River when Williams Road floods. Each starts dry on the outside and saturated on the inside, and the IICRC S500 scope diverges depending on which one you're looking at.
Hot-water copper under the slab in Grandezza, Belle Lago, and the older Rookery Pointe phase fails predictably between years 14 and 22. Chlorinated municipal water from Lee County Utilities eats pinholes from the inside out, and the leak runs sideways through the fill before it ever surfaces. By the time the homeowner sees baseboards swelling in the foyer, the bottom plate is already at 28-32% moisture content. We pin-meter at every stud bay, run a thermal scan along the slab edge to confirm the leak path, then dry the cavity with desiccant dehus from the slab up — air movers alone won't pull moisture out of a saturated bottom plate sitting on a 4-inch concrete pour.
Coconut Point-area homes built 2005-2015 — Bella Terra, The Reserve at Estero, Tidewater — almost universally have air handlers in unconditioned attics on secondary drain pans with float switches that fail silent. Condensate overflows down the soffit, soaks attic insulation, runs the truss bottom chords, then surfaces as a ceiling stain in the master closet. That is a Category 2 loss the moment the water touches drywall paper. We pull saturated cellulose or fiberglass batt out, dry the truss bottom chords to under 16% MC, and reset the secondary drain with a proper P-trap and a new float — otherwise the same claim files again next August.
Homes along Williams Road, Sandy Lane, and the older riverbank parcels south of Corkscrew Road sit close to Estero River elevation. When the river spikes after a tropical system or a wet stretch — Ian in September 2022 pushed water well past the historical line — older wood-frame structures take freshwater intrusion through crawl space vents and slab-on-grade edges. Freshwater is S500 Category 1 for the first 24-48 hours, then degrades to Category 2 from substrate contact. We document the moment of intrusion in the file and scope to Category 2 from hour 48 forward, which is what Citizens and Tower Hill expect to see in the photo log.
The Pro GC crew dispatches from the Bonita-Estero corridor with truck-mounted extraction and commercial desiccants sized for slab-cavity drying, not just open-room evaporation. We log daily moisture readings to your adjuster, bill mitigation and reconstruction on separate Xactimate scopes, and hand the rebuild back to the same project manager who mitigated. One file, one team, every reading time-stamped — that's how an Estero water claim actually gets paid clean.
Truck-mounted vacuum extraction of standing water. Carpet pad pulled. Hardwood floors immediate-action drying if salvageable.
Commercial air movers + dehumidifiers run 3-5 days. Daily moisture readings logged. Infrared imaging catches hidden cavity moisture.
Drywall replacement, baseboards, paint, flooring, and finish work. Single-crew handoff — same team that mitigated rebuilds.
For Estero homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Estero water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Estero homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Estero water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Estero homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Estero water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Estero homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Estero water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Estero homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Estero water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
Our Estero water damage restoration crew dispatches across the full city — from Miromar Lakes, Pelican Sound, West Bay Club, Grandezza, Stoneybrook, Corkscrew Shores, Estero Place, Wildcat Run, Bella Terra, Rookery Pointe, covering ZIP codes 33928, 33967, 34134, 34135. Each Estero neighborhood has its own building stock and water-damage signature — we adapt scope by construction era and substrate.
Estero insurance carriers we work with: Citizens, premium carriers in Miromar/West Bay; HOA carriers for exterior. We bill direct on most claims and document to adjuster standards from the first call.
Same crew, same standards — we cover the surrounding cities too:
Most Estero slab leaks we trace near the Coconut Point Mall corridor are pinhole failures in pre-2005 copper supply lines under post-tensioned slabs. We start with a static pressure isolation test at the main, then use acoustic listening discs and infrared thermal imaging across tile grout lines to locate the breach within roughly 18 inches. For Miromar Lakes and Grandezza builds with PEX manifolds, we isolate loops at the central manifold instead of jackhammering. Documentation follows IICRC S500 Category 1 protocols so your Citizens or carrier adjuster has chain-of-evidence for coverage of the access cut, not just the dry-out.
AC-overflow claims dominate our Estero call volume between June and September, especially in Pelican Sound and Belle Lago where air handlers sit in second-floor closets above conditioned ceilings. We classify these as IICRC S500 Category 2 (gray water) because biofilm from the drain pan is present. Scope includes removing saturated blown-in fiberglass within the wetted radius, drying the truss bottom chords with directed airflow at 95-105F, and HEPA-filtered negative pressure to prevent spore migration into bedrooms below. We document moisture content in framing daily until wood reads under 16% MC before insulation re-blow.
Yes. Estero River freshwater intrusion along Williams Road and the older wood-frame parcels south of Broadway is rising surface water, which homeowners policies exclude. Coverage runs through NFIP or a private flood policy, not your Citizens HO-3. We document the high-water line photographically, separate flood-source losses from any wind-driven rain (which may be covered under wind), and apply IICRC S500 Category 3 protocols: discard porous materials, antimicrobial treat framing, and dry to pre-loss equilibrium. Flood adjusters require an itemized Proof of Loss within 60 days, so we provide line-item Xactimate scopes that match NFIP's General Property form.
Under IICRC S500, Category 1 is sanitary source water (a clean supply-line break, ice maker line, or fresh tub overflow) where dry-in-place of structural materials is often viable. Category 2 is significantly contaminated (dishwasher discharge, washing machine overflow, AC condensate that's been sitting) and requires removal of porous materials like pad and base trim. We see Cat 1 most often in newer Miromar Lakes builds with shorter response windows; Cat 2 dominates older Estero High School corridor homes where the loss sat 24-72 hours. Category determines whether your carrier reimburses replacement versus drying only.
For a 400 sqft affected area in a CBS home off Coconut Point, expect 3-5 days of active drying. We calculate equipment using S500 psychrometric load: roughly one LGR dehumidifier per 1,000-1,500 cubic feet of wet space and one air mover per 10-16 linear feet of wet wall. Estero's summer dew points sit around 75F, so dehu sizing matters more here than in drier climates. We log temperature, RH, and GPP twice daily plus moisture content on a documented grid. If your adjuster sees flat readings for 48 hours, that's the signal to demo, not to keep billing equipment.
Free estimate. No pressure. Insurance billing handled. Call our Bonita Springs line and we'll have a project manager in Estero fast.
28720 S Diesel Dr Unit 7
Bonita Springs, FL 34135
Open 24/7 · Emergency Dispatch