Our Work
Recent water damage restoration projects.
Pipe burst, hurricane surge, slab leak, AC overflow, or roof leak — water damage is a clock. Every hour you wait, the mold pressure doubles. Our crew dispatches 24/7 with truck-mounted extraction, structural drying, and moisture mapping. Direct insurance billing.
The two things insurance adjusters look for in a water claim: was the mitigation prompt, and was it documented? We win both. Trucks roll within 1-2 hours of your call (faster from whichever of our two offices is closer). Daily moisture readings, photo logs, and equipment counts go to your adjuster in real time.
Marco Island sits low — Hurricane Irma (2017) and Ian (2022) both caused significant surge damage. Our Marco work focuses on waterfront-home reconstruction, slab leak repair on older single-family construction, and condo-tower vertical water damage in beachfront high-rises.
Our Marco Island crew works across the full city — from Tigertail Beach, Marco Island Historical Museum, Cape Romano Dome House (offshore), JW Marriott Marco Beach Resort, Hideaway Beach Club — and we're familiar with how water damage restoration scope changes between Old Marco and Hideaway Beach.
Marco Island disaster history: Hurricane Ian (2022), Hurricane Irma (2017 — eye passed near here), Hurricane Wilma (2005). Multi-storm cumulative moisture damage is common here — we untangle which damage came from which storm in our insurance documentation.
Marco Island sits low — most of the buildable grade between Old Marco and Hideaway Beach is under 6 ft above mean sea level — and roughly half the housing stock is second-home or vacation-rental inventory. That combination produces two losses no inland market sees at the same volume: surge-driven waterfront soakings during named storms, and freshwater discoveries that sat unattended for weeks while the owner was in Minneapolis or Toronto. Both jobs land outside the IICRC S500 standard drying tables.
Hurricane Ian's surge pushed brackish water onto first-floor units along Collier Boulevard and Hideaway Beach Drive in September 2022 — Category 3 by default, with sand, sea-grass debris, and the same chloride load Cape Coral saw. A failed icemaker line in a vacant JW Marriott-adjacent townhouse, by contrast, is Category 1 freshwater that becomes Category 2 microbial inside 72 hours and Category 3 past 14 days. Most absentee-owner discoveries fall into that 14-day window because the smart-water sensor either wasn't installed or wasn't being monitored. We document the elapsed time on day one — the carrier needs it for coverage determination on long-duration losses.
A single supply-line break on the 14th floor of a South Beach tower runs down through twelve units before anyone calls. We work the column top-down with the HOA building engineer, isolate the riser, pull baseboards and bottom-plate insulation on every affected floor, and stage HEPA-filtered AFDs in each unit on its own meter. Master association policy and individual HO-6 policies cover different scopes — we invoice each unit separately on Xactimate so the loss assessor for the association and the unit-owner adjusters from Citizens or Tower Hill see clean files. That separation is what keeps a vertical-water claim from collapsing into one disputed mess.
Marco's vacation-rental managers — Marco Beach Vacation Suites, MarcoCondo, and several private operators — need timestamped evidence the unit is unrentable for the carrier's loss-of-use payout. We produce a daily photo log, room-by-room moisture grid, and a written work-zone status the owner can forward to their booking platform within minutes. That documentation is also what FEMA's Individual Assistance reviewer looks for if the storm triggered a federal declaration. We email reports to the owner in their time zone, not ours.
Our Marco crew dispatches across the Jolley Bridge on call, runs salt-rated extraction and dehumidification calibrated for Gulf-front humidity, and assigns one project manager from emergency through reconstruction. Owners in Wisconsin get the same daily readings that owners in 34145 do. That is the only response model that fits a barrier-island market where most homeowners aren't on the island when their pipe breaks.
Truck-mounted vacuum extraction of standing water. Carpet pad pulled. Hardwood floors immediate-action drying if salvageable.
Commercial air movers + dehumidifiers run 3-5 days. Daily moisture readings logged. Infrared imaging catches hidden cavity moisture.
Drywall replacement, baseboards, paint, flooring, and finish work. Single-crew handoff — same team that mitigated rebuilds.
For Marco Island homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Marco Island water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Marco Island homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Marco Island water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Marco Island homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Marco Island water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Marco Island homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Marco Island water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
For Marco Island homeowners, the answer depends on the specific scope — call us at (239) 989-2430 for a same-day estimate. Our Marco Island water damage restoration crew handles this routinely; we can give you a clear quote after a 15-minute walkthrough.
Our Marco Island water damage restoration crew dispatches across the full city — from Old Marco, Hideaway Beach, Marco Beach, Tigertail Beach, Estates, Smokehouse Bay, South Beach, Caxambas, covering ZIP codes 34145. Each Marco Island neighborhood has its own building stock and water-damage signature — we adapt scope by construction era and substrate.
Marco Island insurance carriers we work with: Citizens Coastal Account VE/V zones, high-value carriers, NFIP. We bill direct on most claims and document to adjuster standards from the first call.
Same crew, same standards — we cover the surrounding cities too:
All services in Marco Island →Vertical water events in Cape Marco towers and similar Marco Island high-rises require simultaneous mitigation on every affected stack. We scope each unit top-down, mapping the path through floor penetrations, demising walls, and column chases with moisture meters and thermal imaging. Per IICRC S500, we extract standing water, then deploy LGR dehumidifiers and air movers per affected unit while coordinating with the HOA engineer on common-element wall cavities. We document each unit separately for the carrier — most stack losses involve multiple policies plus association coverage, and clean Xactimate scoping per unit keeps subrogation straightforward.
Discovered-late losses are common on Marco Island second homes, especially in Hideaway Beach where seasonal owners are away September through November. Most Florida policies require prompt notice once damage is discovered, not from the date of origin, but carriers will scrutinize the timeline. We document the moisture pattern, microbial growth stage, and any tide or rain events that align with the likely date of loss. Citizens and most HO-3 carriers exclude long-term seepage, so the cause matters — a sudden supply-line break reads very differently from a slow drain leak. We build the file to support the sudden-and-accidental argument where evidence allows.
Surge water from the Gulf near Tigertail Beach is automatically Category 3 under IICRC S500 — it carries marine bacteria, septic contaminants, fuel runoff, and Estero Bay sediment. We don full PPE, remove and dispose of all porous materials that contacted the water (drywall 24 inches above the high-water line, insulation, wet carpet pad, MDF cabinetry), and HEPA-vacuum and antimicrobial-treat structural framing. Salt content requires a chloride rinse on metal connectors and slab. Drying targets EMC within 4 GPP of unaffected areas. NFIP claims need this scope documented precisely — adjusters look for materials-out, not just dry.
Many Old Marco single-family homes from the 1960s-70s sit on monolithic slabs with copper or galvanized supply lines embedded in concrete. After a slab leak repair, residual moisture wicks through the slab capillaries into bottom plates and drywall for weeks if not driven out. We core-test the slab, set desiccant dehumidifiers to pull bound moisture, and use injection drying mats on the affected slab sections. Without active drying the slab stays around 18-22% moisture equivalent and feeds mold behind the baseboard. A simple repair without dry-out is the most common reason we get callbacks on the south end of the island.
We target a 60-90 minute response anywhere on Marco Island from initial call, including the towers along South Beach near the JW Marriott Marco Beach Resort. The first hour is extraction and containment — stopping migration into the unit below is the priority in vertical buildings. We coordinate with the building engineer for elevator pads, freight access, and after-hours entry, which most beachfront associations require. Initial moisture mapping and a preliminary scope go to the owner and carrier within 24 hours. Drying typically runs 3-5 days for a standard supply-line loss, longer if hardwood or engineered flooring is involved.
Free estimate. No pressure. Insurance billing handled. Call our Bonita Springs line and we'll have a project manager in Marco Island fast.
28720 S Diesel Dr Unit 7
Bonita Springs, FL 34135
Open 24/7 · Emergency Dispatch